I4 Recruitment takes complaints very seriously and will do everything within its power to resolve to a satisfactory conclusion any aspect of i4 Recruitment's business practices that is called into question.
Every complaint will be investigated and a formal procedure will be followed.
How to make a complaint
In the first instance you should make your complaint to your day-to-day contact who will respond within 7 working days of receipt. However should you be unhappy with the outcome you should contact the Managing Director who will respond within 7 working days to resolve your complaint. Should the Managing Director fail to effectively resole your complaint, you have the right to appeal and should contact, in writing, the Recruitment and Employment Confederation (REC) at the address listed below.
You can make a complaint to i4 Recruitment, by fax, by e-mail, by telephone or in person (by appointment please).
If you are writing, faxing or e-mailing your complaint, please provide your telephone number if a response by telephone would be convenient. If you are e-mailing, please state if a reply by e-mail is required and, if not, please provide a full postal address.
Hellesdon Park Road
The Complaints Officer
36-38 Mortimer Street